Welcome to Our Support Section
Within this section of our website, you can find support resources to assist you in case of questions or suggestions regarding the use of our products:
- Use the help desk to create and track a support ticket - our support staff will try to solve any issue within the shortest period of time.
- Alternatively feel free to contact support via chat, email or by telephone.
Our professional support staff are experienced experts at understanding potential implementation issues, reproducing problems and properly resolving them quickly for you.
Please be prepared to supply us with a log file upon request. You can typically find the log file(s) in the product’s installation folder having a “.LOG” file extension. The log file will aid us to better grasp the issue you are experiencing and facilitate the troubleshooting process.
We are delighted to answer all your technical and/or pre-sale questions, related to our software.